* Organizational flexibility and agibility
* Decision support
* Quality and efficiency
* Decreased costs
* * * * *
* Organizational flexibility and agibility.
ERP systems break down many former departmental and functional silos of business processes,
information systems, and information resources.
In this way they enable organizations to be more flexible, agile, and adaptive.
The organizations can therefore react quickly to changing business conditions
and also capitalize on new business opportunities.
* Decision support.
ERP systems provide essential information on business performance accross functional areas.
This information significantly improves managers ability to make better, more timely decisions.
* Quality and efficiency.
ERP systems integrate and improve an organization's business processes,
resulting in significant improvements in the quality and efficiency
of customer service, production, and distribution.
* Decreased costs.
ERP systems can reduce transcation costs, and hardware and software costs.
In addition, the integrated ERP systems requires a smaller IT support staff
than did the previous non-integrated information systems.
Source:
Introduction to Information Systems - Third Edition
Enabling and Transforming Business
Chapter 8 - Information Systems that Support Organizations
By R. Kelly Rainer, Casey G. Cegielski
Page 294