* Accounting Business Processes
* Finance Business Processes
* Marketing Business Processes
* Production/Operations Management Business Processes
* Human Resources Business Processes
* Management Information Systems Business Processes
* * * * *
Accounting Business Processes
* Accounts payable
* Accounts receivable
* Bank account reconciliation
* Cash receipts
* Invoice billings
* Petty cash
* Month-end close / monthly closing
* Virtual close
Finance Business Processes
* Account collection
* Bank Loan applications
* Customer credit approval and credit terms
* Property tax assessments
* Stock transactions
* Financial cash flow reports
Marketing Business Processes
* After-sale customer follow up
* Collection of sales tax
* Copyrights and trademarks
* Customer satisfication surveys
* Customer service contracts
* Customer complaint handling
* Returned goods from customers
* Sales leads
* Sales order entry
* Sales training
* Trade shows
* Warranty and service policies
Production/Operations Management Business Processes
* Bill of materials
* Manufacturing change orders
* Master parts list and files
* Packing, storage, and distribution
* Physical inventory procedures
* Purchasing procedures
* Quality control for finished goods
* Quality assurance audit procedure
* Receiving, inspection and stocking of parts and materials
* Shipping and freight claims
* Vendor selection, files and inspections
Human Resources Business Processes
* Disabilities employment policies
* Employee hiring policies
* Employee orientation
* Family and medical leave act
* Files and record management
* Health care benefits
* Pay and payroll
* Performance appraisals and salary adjustments
* Resignations and terminations
* Training/tuition reimbursements
* Travel and entertainment
* Workplace rules and guidelines
* Workplace safety
Management Information Systems Business Processes
* Antivirus control programs
* Computer security incident reporting
* Computer user/staff training
* Disaster recovery procedures
* Electronic mail policy
* Internet use policy
* Service agreements and emergency services
* User workstation standards
* Use of personal software
Source:
Introduction to Information Systems - Third Edition
Enabling and Transforming Business
By R. Kelly Rainer, Casey G. Cegielski
Chapter The Modern Organization Functioning in a Global Environment
Page 8